Outsourcing -
challenge or opportunity?

"Consign to the past the "out of sight, out of mind" ethos that forgives environmental and humanitarian shortcomings... "

Outsourcing – evil, essential, potentially both?
These days, those with the skills to bring together executives charged with developing outsourcing programmes with those who have the contacts, skills and global understanding are in demand.

Outsourcing has become a powerful, and probably irreversible, economic force.

As a measure of globalisation, outsourcing has grown tremendously over the past few decades. The cost savings and efficiencies gained have helped drive the rise of consumerism and profitability.
It has given rise to whole new industries. It has helped to develop large areas of the world, creating markets, opening up new skills.

Consign to the past the "out of sight, out of mind" ethos that forgives environmental and humanitarian shortcomings, the blame culture and distant supplier relationships bound by unworkable contracts.
Mechanisms and organisations are maturing.

Organisations are looking for something better and more sustainable than the relative chaos of some past experiences.
New generation outsourcing means looking for and engaging with external organisations that are best equipped to meet your requirements. This does not necessarily mean the cheapest cost.

I believe in 2009 as recession ends, and in 2010 as we re-appraise our priorities, some of the key outsourcing topics we should be talking about will include:

• How can we increase our businesses’ use of outsourcing without damaging customer service?
• How can we widen our access to skills without neglecting our in-house capabilities?
• How can we implement more effective controls without stifling innovation?
• How can we derive competitive advantage by adopting best practices in other markets outside of the primary technology sectors?

If you’re looking for ways to grow your business with lower exposure to outsourcing risks, talk with us today!

Mariéme Jamme – CEO of SpotOne Global Solutions